FAQ

I am a student and need storage for just a couple of months. Can you help me?

Sure, no problem. Whether you need storage for one month, two months or six months, we are here to help. We also have a referral program so that you can reduce your storage costs just by referring fellow students. Call the facility storage manager at the phone number located on this page at the top right side.

We need some physical help with our move. Can you help us?

We can refer you to persons and companies that specialize in moving. Although we have no affiliation with them, we are glad to supply you with the names of companies that are specialists in their fields and have an excellent track record with our clients.

We have sports equipment and gear. Can we store gear for six months and then vacate?

Yes, you can store as long or as short as necessary.

What times can our locker be accessed and is there an access charge?

Storage lockers can be accessed 365 days per year between the hours of 7:00am to 10:00pm. Our philosophy is that most people can handle storage needs during these times and we would rather be closed in the middle of the night than allow persons access while no one is around. This is one of our security measures that works in tandem with our electronic surveillance systems. If you will need 24 hour access, we would rather not accommodate this need than allow persons uncontrolled access during the wee hours of the morning. You can access your self storage unit as many times as necessary during the above hours without any additional charges.

We need to store landscape equipment and a trailer. Can you accommodate this need?

We store various vehicles in our gated outdoor storage compound year round so if your need is seasonal, we can handle this outdoor parking service. Or, if you need parking access year round for landscape and snowplow equipment, we provide this option as well.

I am working with an international client that needs to store some boxes. He also needs someone to accept deliveries for him. Can you accommodate his needs?

No problem, as long as your client pays with his credit card. We can also receive deliveries for him upon your client signing a waiver for us to accept parcels. This is a service that we provide many of our business clients.

How can I contact you?

You can contact us in various ways. Contact information is as follows:
Phone: Use phone number located at top right corner of screen
Email: Use various REQUEST INFORMATION forms located throughout the website
Fax: 416-740-1381

Can you provide moving service? I do not have a car.

We do not provide moving services, but we can recommend movers that other storage clients have used that have had an excellent experience. We are not affiliated with movers so you will have to make direct contact with them. If you want our list of preferred movers, please contact the facility manager for information.

If I sign up for a year, will I save money?

All our storage agreements are monthly so if you plan to stay a year or more, there is no discount. However, if you prepay in advance for six months or one year you will qualify for a discount. For information on storage discounts, contact the facility storage manager.

Do you store file boxes? I have about 50 bankers boxes. What size do I need?

A 5ft. x 5ft. storage unit can easily store more than 50 bankers boxes. You’ll save money when you choose to store at Jiffy over conventional document storage facilities. We have storage consultants on staff that can help you with your document storage needs.

How tall is a storage unit?

Most storage units are approximately 10 feet high. Sometimes you can save space if you store a long item diagonally or vertically in your Toronto storage unit. For example, if you have a canoe, you might be able to store it diagonally, saving floor space. The same applies for items like screens, poles, awnings, rolled carpets and other storage items that are long and narrow.

Do you provide heated storage?

Besides heated storage we also have air conditioned storage and unheated storage. Check with our storage consultant to see which type of storage would be best suited for your particular needs.

Can I store my motorcycle indoors?

Yes, we can store any number of motorcycles or other types of internal combustion engines provided all gas is drained from the tanks while stored. It is mandatory that the gas tanks be emptied so that in case of fire, there will be no gasoline to feed it.

What can be stored in the outdoor storage compound?

We store trucks, RVs, personal watercrafts, cars, boats, landscape and construction equipment. We also have power for engine block heaters for professional drivers storing trucks over the winter.

Are you a member of the Self Storage Association?

We are a member of the Canadian Self Storage Association and also have an affiliate membership to the American Self Storage Association. We are also members of and in excellent standing with the Better Business Bureau and the Toronto Board of Trade.

Why do I need self-storage content insurance since you already have a number of security deterrents in place?

Just like home insurance on your contents, you never expect to use it unless there is a case of theft or damage. While our track record speaks for itself, you are insuring for uncontrollable perils like smoke and fire damage, theft and other events that are highly unlikely. For just a few dollars per month you can have peace of mind that in the event of a problem your goods will be covered up to the extent of the optional coverage.

Do you sell insurance for our goods in storage?

Yes, we can sell you content insurance for as much as you need, but sometimes you can get extended coverage with your current insurer for offsite storage. Check with your broker if this type of insurance is available.

We are not sure how long we will need storage for. We are home staging our house for selling and once it sells, we will have a better idea of how long we will need a storage unit. Can we rent temporary storage space by the month?

At Jiffy Self Storage, you are not forced to rent your storage space for any specific term; just rent on a month-to-month basis. In fact, in your particular case, monthly storage is the best way to go because until you buy again and have a new closing date, only then can a final move out date be determined.

We are moving from overseas and our stuff will be delivered in a container. I will not be there to unload when it arrives. Can you accept the container on our behalf?

We can accept storage containers on your behalf once an agreement is signed for a storage space. You will have a week of free storage of the container for removal of your goods to a storage locker.

Do I have to sign an agreement for a minimum period? I am not sure how long I will stay.

You can sign a monthly agreement that can be terminated on one month’s notice. This allows you to stay as long as necessary and you are not forced to pay for extended storage services other than what you actually use.


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24 Jan 2018

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AWARD WINNING STORAGE

Jiffy Self Storage is the recognized storage leader in Toronto GTA and the only self storage company:

  • Named by Toronto Life Magazine as Toronto's "best storage company."
  • Winner of the Consumers' Choice Award for Business Excellence for 20 straight years.
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