FAQ

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Please check your Home Insurance Policy. In most cases, when you move goods offsite from your home, the same goods are not covered. For our storage tenants’ convenience, we offer content insurance at affordable rates, which can easily be added to your monthly rent.

No problem. At Jiffy Self-Storage clients can pay with cash, cheque or debit card.

An expert storage consultant is available to help you select an optimally sized Toronto storage unit that suits your needs. It is important to get their advice, so that you will not book a unit that will be smaller or bigger than what you require.

Absolutely! In fact, we recommend that you reserve a unit in advance, especially when we are heading towards the high rental season. The benefits are (a) you are sure to have a unit for you, and (b) if a limited time promotion with rent discounts expire on a certain date, those rates will be honoured for customers that reserve in advance of the the anticipated self storage move-in date.

We require a government issued photo ID at the time of renting the Toronto storage unit. If you’re not sure which ID to provide, call one of our storage consultants for more information.

We do not require a security deposit because it only creates an additional financial burden for the customer. However, we do offer prepayment in exchange for discounts. Ask your Toronto storage consultant how you can save even more.

We do not publish pricing for various sizes because our prices change seasonally and there are Manager’s Specials that may also apply. It is best to check with our manager first to get the best pricing.

We do not promote auctions. However, we do publish auctions online and in newspapers but very few of our tenants default on their rent obligations.

Yes, we provide moving carts without an additional cost. There are various styles available for different types of storage moves. Ask us which type would be best for your move.

We do require a lease to secure your storage space. However, the storage room lease is month-to-month or for a portion of the month that you require the space. You are not locked in for a certain period of time unless you request a long term storage lease. You can vacate the unit by giving one month’s notice. More importantly, the lease is a document that states the terms of your stay so you are never without a record for referencing your rights as a tenant.

If you think the size of the storage unit you rented is too big or too small, we recommend that you transfer to a more optimally sized unit (depending on the availability). We will make this change for you without any additional fees so you never have to pay more for your unit than necessary.

We offer personal mailbox units for rent so that you can receive your mail when you are away from home. If you are taking a sabbatical or an extended holiday overseas we encourage you to take advantage of this cheap service. Or, if you are running your business from one of our Jiffy Workspaces or from your self-storage unit, you can start receiving your mail at the same address that you operate your business.

If you prepay for a year, your 13th month is free. Or, prepay for 6 months to get 50% off from the 7th month. When you consider the interest you’d pay to rent a unit somewhere else, prepaying for your mini storage unit at Jiffy is a much smarter way to save your money.

We do indeed! Since we cannot control what comes into the building and especially during fall when it is natural for rodents to look for warm shelters over the winter, we contract with reputable pest control services to keep the Jiffy premises free from rodents and other pests. Also our interior storage units in Toronto are climate controlled for the safekeeping of your personal and business effects.

We have a full-service shipping supply store located on our office premises. You can purchase specialty boxes like wardrobe boxes, china packaging boxes, multiple sized cartons for packing, tapes and tape guns, mattress covers, reinforced corners for large pictures and mirrors and much more. We are your one stop shop for everything related to your move at very competitive pricing.

We can refer you to various services that can pack items destined for storage and also move them directly to your self storage space. We do not specifically provide this packing service, nor do we have any affiliation with them. However, we only refer qualified service persons to self storage clients known to have excellent track records with previous clients that have already used them.

Besides storage costs, there are optional costs like insurance and there is a onetime setup fee of $15.00. You will have to supply your own lock when you move in or you can purchase a lock at the Jiffy moving store where you can also procure all your moving supplies at very competitive pricing.

We have limited number of unheated storage spaces. Please contact the onsite Jiffy Self Storage manager for availability of these units. However, persons storing personal effects such as padded furniture, mattresses and electronics (computers, digital cameras and HDTVs) should store them in heated or air conditioned storage units because the chance for damaging mildew and mould will be reduced to virtually zero. Delicate circuits found in today’s complex electronics should not be stored in humid environments further reducing risk of corrosion to micro circuits and computer chips.

Fill in one of the many contact forms located on our website and inform us of times and ways that we can contact you. Also, you can contact us after hours and one of our colleagues will inform us of your request.