Top questions to ask when renting a storage unit
10 Mar 2022

Top Questions to Ask When Renting a Storage Unit

Renting a storage unit in Toronto and the GTA can be a convenient and affordable way to gain more space for your personal belongings or for your business. A storage unit can help you to expand your business or store your inventory without the costly commercial/retail space pricing.

If renting a unit is something that you plan on doing, you might be wondering what you should be looking for in terms of value and quality. Keep on reading to find out some of the top questions you should ask when renting a storage unit, and how you can prepare to get the best value.

Are units climate controlled?

Depending on what items you plan on storing, it may be beneficial to use climate-controlled storage, especially if you plan on keeping your things stored for longer than 3 months. Climate-controlled storage keeps your items at a stable temperature so that they won’t become damaged with heat, humidity, moisture, and extreme fluctuations. Choosing climate-controlled storage is especially vital if you plan on storing electronics, antiques, delicate items, appliances, or furniture.

When can I access my items?

It’s always important to know when you can access your items and when the storage facility opens/closes. Most storage facilities are open between 9 a.m. to 5 p.m., but some are extended to 24-hour access. Check beforehand with your facility to ensure the hours of access will work with your schedule and lifestyle.

What security do you offer?

Make sure that the storage facility you intend to rent from offers sufficient security in order to protect your belongings in the case of theft. Security measures such as surveillance, cameras, and good lighting can deter stealing and give you an added peace of mind that your belongings will be safe.

Taking a tour of the facility before committing to a lease is a good way to scope out security measures and make sure you feel comfortable on the premises.

How long has the facility been in business?

Finding out how long the storage facility has been in business will tell you how reputable they are and give a good idea of how much experience they have dealing with clients. Also, reading reviews of the facility from other clients will give you a feel for the overall quality and service.

Are there additional fees?

Be upfront when it comes to how much you are willing to pay and what your budget is. You also want to make sure you are well aware of any additional costs such as a security deposit or administration fees. Ask these questions before you sign anything, as hidden fees can easily sneak up on you if you’re not careful.

Do I need insurance?

Keep in mind that some storage facilities require you to have additional insurance for your items. This all depends on the facility, so do your due diligence by asking and taking out insurance beforehand if necessary.

Is there a minimum commitment?

Before committing to a storage facility, ask about how leasing works and the minimum length of time for storing your items. At Jiffy Self-Storage, we understand that plans can change and we never want to leave our clients stuck with payments for space they don’t use.

That’s why we offer month-by-month leases, making it easier for you to stay as long (or as little) as you need. A reputable facility will never pressure you to sign or commit to anything if you don’t feel comfortable.

What amenities do you offer?

Another good question to ask when you are considering renting a storage unit is what amenities may be available to you while renting. State-of-the-art facilities may have more amenities on-site for you to utilize, so it’s always worthwhile to ask.

Are there any discounts?

Everyone loves a good deal and it doesn’t hurt to ask before committing to a lease with any storage facility. There may be special promotions or referral discounts in place that are not regularly advertised.

If you are offered a promotion or receive one, remember to read the fine print and any details pertaining to the deal. You don’t want any surprises later on down the road.

When looking to rent a storage unit, it’s always a good idea to ask the storage facility if they can offer you a tour in-person. This will help to eliminate any concerns you may have and give them a chance to answer your questions. You can also get a good idea of the size and condition of the different units they offer, and the overall quality of the facility and amenities.

Never hesitate to ask questions if you are unsure, and keep in mind that you are not obligated to make any commitments on the spot. For more information on self-storage and storage units in Toronto and the GTA, please call Jiffy Self-Storage at 416-74-JIFFY (54339) or contact us here.

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Hammad Assan joined Jiffy Self-Storage in June 2012. He has over 20 years of experience in various Customer service, Sales and Management roles and is a Certified Self-Storage Operator through the Canadian Self Storage Association. His passion for sales and customer service has maintained Jiffy Self-Storage’s position as one of the GTA’s most successful Storage Facilities, as recognized by winning the Consumer Choice Award 22 years in a row, a perfect A+ rating with the BBB with zero complaints and a 4.5/5 Star Review rating on Google. Our tenants greatly appreciate his dedication to exceptional customer service and as a result Jiffy Self-Storage has been recognized and awarded for that. Please contact Hammad about any of your storage, parking, workspace or retail unit needs.

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