21 Jun 2013

Customer service key for any small business

Any small business should be looking high and low for ways to improve customer service. This should be an area where small businesses make their mark and set themselves apart from larger businesses. 

One way to improve customer service is by increasing outbound communication. These days, nearly everyone has a cellphone, if not a smartphone. Therefore, being proactive with communication should be a staple of any small business. Implementing a mobile website might also help customers seamlessly explore your business. 

Another way to increase customer service is to offer deals for long-time customers. While often businesses focus on attracting new clientele, they forget about taking care of the people who have been with them the longest. 

Finally, small businesses should ensure their office space looks good to customers. Those looking to clean out an office should look into self storage. A clean office will resonate well with customers. 

Jiffy offers businesses plenty of options for Toronto storage, whether one needs to store filing cabinets or office supplies. What's more, the company is currently holding a contest for a new iPad 3, which is a device that just about every business person could use to help improve productivity.

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Hammad Assan joined Jiffy Self-Storage in June 2012. He has over 20 years of experience in various Customer service, Sales and Management roles and is a Certified Self-Storage Operator through the Canadian Self Storage Association. His passion for sales and customer service has maintained Jiffy Self-Storage’s position as one of the GTA’s most successful Storage Facilities, as recognized by winning the Consumer Choice Award 22 years in a row, a perfect A+ rating with the BBB with zero complaints and a 4.5/5 Star Review rating on Google. Our tenants greatly appreciate his dedication to exceptional customer service and as a result Jiffy Self-Storage has been recognized and awarded for that. Please contact Hammad about any of your storage, parking, workspace or retail unit needs.

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