Frequently Asked Questions

An expert storage consultant is available to help you select an optimally sized Toronto storage unit for you, after they find out the types of things you have for storage in your Toronto self storage unit.  It is important to get their advice, so that you will not book a self storage size that will be too small or too big than what you need.

Please check your Home Insurance Policy.  In most cases, when you move goods offsite from your home, the same goods are not covered.  For our storage tenants' convenience, we offer content insurance at affordable rates, which can easily be added to your monthly rent.

Sure, we recommend that you reserve a unit in advance, especially when we are heading towards the high rental season. It is always best to reserve a unit in advance.  The benefits are (a) you are sure to have a unit for you, (b) if a limited time promotion with rent discounts expire on a certain date, those rates will be honoured for customers that reserve in advance of the the anticipated self storage move-in date.

We require a Government issued photo ID piece of identification at the time of renting the Toronto storage unit. If you're not sure about an ID, call one of our storage consultants for more information.

We do not require a security deposit, which otherwise could be an additional financial burden to the customer if they would rent storage space in Toronto elsewhere. However, we do offer prepayment in exchange for discounts. Ask your Toronto storage consultant how to save even more.

Yes, we provide moving carts, without an additional cost. There are various styles available for different types of storage moves. Ask us which type would be best style for your move.

We do requred a lease to secure your Toronto storage space. However, the storage room lease is one that is month to month or for a portion of the month that you require space.  You are not locked in for a certain period of time unless you request a long ter storage lease.  You can vacate the unit by giving one month’s notice. But more importantly, the lease is a document that states the terms of your stay so you are never without a document for referencing your rights as a tenant.