Frequently Asked Questions


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Do I need Content Insurance?

Please check your Home Insurance Policy.  In most cases, when you move goods offsite from your home, the same goods are not covered.  For our storage tenants' convenience, we offer content insurance at affordable rates, which can easily be added to your monthly rent.

Can I get storage without a credit card?

No problem. A Jiffy self storage client can pay with cash, check or debit card.

I am not sure of the size of the storage unit I need. Can you help?

An expert storage consultant is available to help you select an optimally sized Toronto storage unit for you, after they find out the types of things you have for storage in your Toronto self storage unit.  It is important to get their advice, so that you will not book a self storage size that will be too small or too big than what you need.

Can I reserve a unit in advance?

Sure, we recommend that you reserve a unit in advance, especially when we are heading towards the high rental season. It is always best to reserve a unit in advance.  The benefits are (a) you are sure to have a unit for you, (b) if a limited time promotion with rent discounts expire on a certain date, those rates will be honoured for customers that reserve in advance of the the anticipated self storage move-in date.

What kind of documents I need to provide to rent a unit?

We require a Government issued photo ID piece of identification at the time of renting the Toronto storage unit. If you're not sure about an ID, call one of our storage consultants for more information.

Is a security deposit required?

We do not require a security deposit, which otherwise could be an additional financial burden to the customer if they would rent storage space in Toronto elsewhere. However, we do offer prepayment in exchange for discounts. Ask your Toronto storage consultant how to save even more.

How much does a 5x5 ft storage space, paid in advance 12 months, cost (heated vs. unheated cost space)? Thank you.

We do not publish pricing for various sizes because our prices change seasonally and there are Manager's Specials that may also apply. It is best to check with our manager first to get the best pricing.

  
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Still unsure? Need to ask us something? Click here to tell us.


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